- 5966 WestJet guests were affected by delays or cancelled flights as a result of the incident. WestJet is trying to accommodate guests affected by cancelled or delayed flights on the next available aircraft; however, this can be difficult as it is the peak travel season and the airline is experiencing high flight loads.
- To help alleviate the backlog of travellers, WestJet is operating additional flights.
Any WestJet guests who are scheduled for a flight into or out of Toronto may change their booking to another WestJet flight for travel until August 9, 2005 (inclusive) at no charge until 12:01 a.m. (MDT) August 4, 2005. Guests are encouraged to check current flight departure and arrival information using Flight Tracker on the airline's website at www.westjet.com, or by calling 1-800-538-5696.